About Us
Responsibility and Communication: The Precision IT Difference
Formed by a group of professionals from various specialist areas of the Information Technology industry, Precision IT offers a range of innovative services and solutions for small and medium sized organisations across Australia. We work closely with our clients to adapt the latest technologies to suit their individual needs. Unlike other providers in the outsourced IT industry, our business model is underpinned by two crucial commitments we make to our clients: responsibility and communication.
IT Support Services
Precision IT’s core business is centred on IT support for small and medium sized businesses. Our highly responsive approach with support gives our clients speedy resolutions to technical issues every-day.
- Certified and highly competent support team.
- Client centric approach to support with dedicated technical staff to your account.
- 24/7 System performance and availability monitoring.
- 30 minute to 2 Hour response time.
- 24/7 Emergency Support.
IT Systems Management
The management of IT systems today is a challenging task for any business. Precision IT has the resources and technical knowhow to ensure your system is managed to in accordance with industry best practices, securely and efficiently.
- Backup and Disaster Recovery
- Update & Patch Management
- System Security
- Networking Equipment - Firewalls, Switching, routing and VPN remote access.
- IT Inventory Management
IT Consulting & Technical Strategy
Having a good sense of direction for your IT systems is a must for any modern business. Precision IT works with a range of different business types to develop well structured technical strategies to suit a diverse set of business goals. We are highly proficient with the following common situations:
- Business Intelligence Systems.
- CRM & ERP Systems.
- Disaster Recovery and Business Continuity.
- Workflow streamlining through IT automation.
- IT Systems Security – including PCI compliance.
Project Planning and Implementation
When it’s time to add functionality to your existing system or refresh your existing equipment, the right planning and execution of a project can determine it’s success. Precision IT are the masters of ensuring that your next IT project is well thought out, designed to suit your business needs and implemented with the utmost perfection. Precision IT are experts in delivering industry leading project solutions for:
- Backup & Disaster Recovery Systems
- Server Consolidation & Virtualisation
- Business Messaging & Collaboration
- VoIP & Unified Communications
- Corporate Wide-Area Networks
- Highly-available Web Hosting Solutions
IT Procurement
Choosing and sourcing the correct equipment for your IT systems is crucial to ensure dependability. Precision IT have partnerships with all of the major IT vendors, distributors and suppliers in Australia and always keep current with the latest products. Some of the partnerships we have are:
- Microsoft Certified Partner
- HP Business Partner
- Fortinet Silver Partner
- VMware Professional Partner • Nextep Channel Partner
- Blackberry Alliance Partner
- TrendMicro Partner
- Symantec Partner
Data Services
Data-Centre Hosting
Precision IT’s Data-Centre Hosting service provides a no gaps solution for corporate and ecommerce websites. We provide full deployment, management and maintenance services for all hosting clients bridging the gap normally between web developers and hosting providers.
Precision Connect – Business Internet & Corporate WAN
Precision Connect is a premium business internet and corporate wide-area-network service for organisations looking for highly dependable data links between their offices, remote staff and the internet. Each solution is highly customisable and tailored specifically for each client.
Cloud Computing
Precision IT’s Cloud is the basis for a range of services from Precision IT including:
- Secure Remote Office (SRO) : A fully hosted, online business IT system, accessible from anywhere. No upfront costs, latest equipment and software, IT support included. Monthly subscription cost for your entire IT systems.
- Cloud Server Hosting : Dedicated Virtual Servers for hosting any sort of web application, website or online service. High-availability, fully managed, no upfront investment and speedy deployments.
- Hosted Exchange : Removing the need to operate your own Microsoft Exchange email system, leave the job to us. Accessible anywhere with Outlook, iPhones, Blackberries!
Precision IT offer: