Precision Watch V7 Upgrade
Date Posted:
04/01/2010
Over the Christmas Break we have been working very diligently to upgrade our internal IT systems. Our major focus has been upgrading our award-winning remote monitoring system, Precision Watch to the new production release. The upgrade has introduced a number of new features that have enhanced the way we provide support to our clients. The key new features include:
Self-Healing
Version 7 of Precision Watch has introduced self-healing capabilities which lower the impact of recurring problems by allowing the system to fix itself when a problem is detected.
Precision Watch has the ability to monitor a range of different services running upon the system and will detect issues ranging from low disk-space, to firewall rule breaches, hardware failure and if certain network services (like websites, email, etc) are responding correctly.
With the new self-healing ability, when a problem be detected a task can be automatically executed to resolve the issue with no action required by our staff. Whilst this sounds like we are getting out of doing our jobs, it does instantly lower the issue resolution time for our clients.
The self-healing tasks are extremely flexible and can be customised to suit each of our client's unique IT systems, ensuring that each resolution is an exact match for the problem.
We are extremely excited about this feature as it is set to really decrease the business impact of a range of common issues for our clients.
End-Point Security
Precision Watch V7 debuts Endpoint Security Manager, a new solution that delivers integrated anti-virus, anti-spam, anti-malware, personal firewall and host intrusion prevention for Windows devices. Plus, it’s free for one year, generating significant savings for our clients.
Powered by a market-leading security engine, Endpoint Security Manager ensures comprehensive protection for Windows workstations and servers, including a wide range of operating systems such as XP, Vista, 2003 and 2008, as well as x86 and x64 support.
The security engine is fully integrated into Precision Watch to offer unmatched value by providing deployment, configuration, updating, monitoring and reporting across all networks, sites and devices – all done from a single console.
Refreshed Console Dashboard
Included with the V7 release of Precision Watch is a refreshed and streamlined console. The new console allows easy visibility, increased performance and additional reporting options for our staff and clients alike. Below is a screenshot of the new web-based dashboard.
New Monitoring Services:
Precision Watch V7 includes monitoring support for many new devices and software packages, including:
- Updated Dell and HP hardware
- APC UPS
- APC NetBotz
- Cisco Unity Mailboxes
- Updated Cisco Call Manager (CCM) Monitoring
- Juniper Firewalls and Security Access Devices
- WatchGuard Firewalls
- Untangle Firewalls
New Service Templates:
Precision Watch V7 features many updated and new service templates, including:
- Untangle Network Gateway
- WatchGuard Firewall
- APC UPS
- APC NetBotz
- IBM Hardware
- CCM 6.x
- Juniper ScreenOS
- Juniper Secure Access
Overall we are very pleased to launch the new version 7 of Precision Watch and believe it will be an extremely valuable service to our clients.
If you have any questions about Precision Watch, please speak with our staff by calling 1300 964 404.