Included Services

Precision IT's Managed IT Service is a total solution for all aspects of your IT systems. Below are some typical examples where our Managed IT Service takes control of our IT environment ensuring your business's productivity.
 

The backup of your company's data is possibly one of the most important aspects of the daily maintenance for your computer system. As part of Precision IT's Managed IT Service we monitor and maintain your backup system to ensure you company's data is protected on a daily basis.

 

We support a range of backup software including Symantec BackupExec, CA ArcServe, CommVault Simpana, and many others. Our Precision Watch monitoring system integrates with most backup software packages and will automatically alert us to any backup issues which will be resolved via our SupportDesk. Should an issue arise with your system where a data restoration is needed, you can be sure it can be retreived.

 

Precision IT can also design a comprehensive Disaster Recovery plan for the unlikely event a major loss to your IT system. Once a Disaster Recovery Plan (DRP) has been designed by us, if a disaster is declared will be there to reestablish your system in a timely manner and to ensure your business continuity.
 

Our Managed IT Service team will ensure that security and patch deployment is high priority and not an afterthought! Our automated patch management systems will guarantee that your environment is 100% protected 100% of the time. With Precision’s Pre-deployment patch testing as an added level of protection, worrying about staying up to date will be a thing of the past.
 

Maintaining network equipment is not normally the easiest of tasks. As the backbone of your entire IT system ensuring you have the correct equipment configured and maintained correctly is important to the security and reliability of your system.

 

Precision IT's Managed IT Service covers the configuration and maintenance of firewalls, network switches and VPN technologies to remove internet threats and ensure your staff can always access the information they need.

Precision IT is affiliated with a number of networking equipment vendors ensuring that we are always up to speed with the latest technologies and can gain access to vendor escalation and support paths.
 

SPAM, email viruses & phishing have become a major headache and security threat for business IT systems. As part of the Precision IT Managed IT Service we will configure and maintain an effective and robust SPAM and email security system to remove the garbage from your inbox.
 

Precision IT supports a large range of anti-spam systems and have partnered with the likes of TrendMicro, Fortinet and Symantec to ensure we deliver the most effective anti-spam solutions.

 

Precision IT will manage and document your entire environment as part of the Managed IT Service. Through the use of our Precision Watch monitoring system and internal quality assurance processes all changes to your system are completely documented for your peace of mind.

 

Equipment is catalogued, all software and service subscriptions are registered and warranty statuses recorded by the Precision Portal system. When subscriptions (such as anti-virus) and warranties are due to expire, our team is notified and in turn you will be contacted to organise renewals before they expire.
 

There is always an ongoing battle between security and usibility within an IT system. Precision IT has extensive experience ensuring that your staff have access to all of the features they require from the IT system, without compromising the security and integrity of your system.

 

Precision IT has a robust quality assurance process for all changes to our clients' systems and all necessary precautions are made to ensure your system is always protected from unnecessary downtime and disruption.

 

Precision Watch monitors for the signs of system security lapses and alerts of possible threats and vulnerbilities. Additionally, we perform periodic security audits of our clients' systems to ensure all possible security measures are in place.
 

Precision IT offers IT managed services Sydney and Brisbane while offering support for numerous other areas. Contact us for more information regarding IT Outsourcing Sydney and IT Outsourcing Brisbane.