Wiliam Web Design
- Managed IT Services – Internal Office IT Systems
- Data Centre – Cloud Server Hosting
Wiliam are a leading Australian web site design, development, strategy and online marketing firm based in North Sydney. Wiliam have worked with the likes of QANTAS, NSW Labor Party, City of Sydney and Network Ten to deliver some of the most innovative websites in Sydney.
Wiliam were seeking an outsourced alternative to internal IT support which would manage and maintain their IT system. Wiliam’s key focus was quick response times, high technical competency and complete dependability. The support staff also needed versatility to assist their web development team.
Additionally, Wiliam host a number of their client’s websites and were seeking a highly reliable and robust Windows based hosting system to compliment their high quality web design services.
Precision IT’s Solution
Precision IT solved Wiliam’s requirements with our Managed IT Services to support, manage and maintain their internal IT systems. Focused on uptime, we monitor Wiliam’s entire environment with our award winning Precision Watch monitoring system and respond to any issues within our 2hour SLA.
Wiliam’s Hosting requirement was solved with our Cloud Server Hosting system which gave Wiliam the performance, scalability and reliability they needed for their clients.
Precision IT and Wiliam have formed a very successful partnership which we both find mutually beneficial. Wiliam have experienced a higher ROI on their IT system investment through Precision IT’s efforts in stabilising the environment and increasing performance and reliability. This has resulted in higher productivity for the Wiliam team.
A robust backup strategy implemented by Precision IT has also seen Wiliam escape numerous potential catastrophes and provided the ability for system disaster recovery.
Since installation, Wiliam’s Cloud servers with Precision IT have experienced 100% uptime! Additionally, Wiliam’s clients have experienced much higher system performance. Wiliam has gained the feature set of the latest Microsoft server products and a comprehensive backup and disaster recovery for their production websites.
- Date October 8, 2015
- Tags Case Studies