Transforming Australian ITSince 2008
From our founding in Sydney and the Gold Coast by Gerard Buscombe and Geoff Boyce to becoming Australia's leading cloud-first managed service provider, we've been dedicated to empowering businesses with innovative technology solutions that drive growth and success.
Our Mission
To empower Australian businesses with innovative, secure, and reliable IT solutions that drive growth, enhance productivity, and create competitive advantage in an increasingly digital world.
Our Vision
To be Australia's most trusted and innovative managed service provider, setting the standard for IT excellence and becoming the catalyst for digital transformation across all industries.
Our Core Values
Five foundational principles that define who we are and how we serve.
Integrity. Collaboration. Innovation. Accountability. Quality.
Integrity
Trust Without Compromise
"Transparent. Honest. Always."
We build lasting relationships through unwavering honesty, transparency, and ethical conduct in every interaction.
ISO 27001 certified with full transparency in pricing, processes, and performance metrics for all clients.
Collaboration
Stronger Together
"One team. Shared success."
We work as an extension of your team, fostering partnerships that transform challenges into shared victories.
55+ experts across 4 offices working seamlessly with 500+ clients to achieve collective success.
Innovation
Future-Forward Thinking
"Pioneering tomorrow's solutions today."
We embrace cutting-edge technology and creative problem-solving to deliver transformative solutions that keep you ahead.
First in Australia to launch AI-driven Zephyr platform, revolutionizing predictive IT maintenance.
Accountability
Own Every Outcome
"Your success is our responsibility."
We take full ownership of commitments, delivering on promises with measurable results and continuous improvement.
99.9% SLA achievement with 4-hour resolution time and proactive issue prevention for all clients.
Quality
Excellence as Standard
"Never settle. Always exceed."
We deliver enterprise-grade solutions with meticulous attention to detail, ensuring exceptional outcomes every time.
98% client satisfaction with 85% expansion rate, backed by industry-leading certifications and awards.
Leadership Team
Experienced leaders driving innovation and excellence in Australian IT services.
Executive Leadership
Geoff Boyce
Director
View ProfileVisionary leader driving Precision IT's strategic growth and innovation across Australia
Gerard Buscombe
Director
View ProfileTechnology strategist with deep expertise in enterprise IT transformation and cloud solutions
Luke Bradley
Director and General Manager
View ProfileOperational excellence leader ensuring seamless service delivery and client success
Operations Leadership
Corey Stewart
National Operations Manager
View ProfileLeading nationwide operations with focus on service quality and operational efficiency
Josh Blunden
Technical Integrations Manager
View ProfileExpert in complex technical integrations and solution architecture
Mark Holden
Technical Operations Lead
View ProfileEnsuring technical excellence and reliability across all client infrastructure
Client Success
Scott Howe
Professional Services Manager
View ProfileDelivering tailored IT solutions and professional services to enterprise clients
Garima Chugh
Service Delivery Manager
View ProfileEnsuring exceptional service delivery and maintaining our 99.9% SLA standards
Kieran Rogers
Customer Success Lead
View ProfileChampioning client success and building lasting partnerships across our portfolio
Our Journey of Innovation
From our founding in 2008 to becoming Australia's leading cloud-first MSP, discover the milestones that shaped our commitment to innovation and excellence
Foundation
Precision IT founded in Sydney and the Gold Coast by Gerard Buscombe and Geoff Boyce with a vision to transform Australian IT services
Secure Remote Office Launch
Launch of Secure Remote Office (SRO) solution offering cloud hosting to clients to run whole of IT
PCloud Service
Upgrade of SRO to PCloud service
Microsoft Office365 Integration
Adoption of Microsoft Office365 services into PCloud
Cloud Pioneer
Became one of Australia's first cloud-first MSPs, specialising in Azure and AWS migrations
Cloud Ascend SysOps
Launch of Cloud Ascend service (SysOps) for AWS clients
Brisbane Expansion & AWS Migration
Opened Brisbane office and migrated PCloud service infrastructure to AWS Sydney
Melbourne Expansion
Expanded to Melbourne to support Victoria's thriving business sector
Cloud Ascend SecOps
Expansion of Cloud Ascend service to include Security (SecOps)
DevOps & GovOps
Expansion of Cloud Ascend service to include DevOps and GovOps
ISO 27001 & Modern Workplace
Achieved ISO 27001 certification and expanded Cloud Ascend to cover Modern Workplace with Citrix DaaS
Zephyr Platform Launch
Launched proprietary Zephyr AI-driven IT management platform for predictive maintenance
Zephyr Essentials & Enterprise
Introduction of Zephyr Essentials and Zephyr Enterprise tiers, serving 500+ organisations nationwide
Newcastle & Central Coast
Expanding to Newcastle and Central Coast to better serve regional NSW businesses
Why Australian Businesses Choose Precision IT
Proven expertise, local presence, and unwavering commitment to your success.
Cloud-First Expertise
Security & Compliance
Local Presence
Precision IT by the Numbers
Measurable impact and proven results across Australia.
Clients Nationwide
Expert Staff
Uptime SLA
Local Support
Office Locations
Years Excellence