ISO 27001 Certified MSP
Zephyr Managed Services

Fully Managed IT
That Never Sleeps
So Your Business Can

24/7 managed IT services with Essential 8 compliance, proactive security monitoring, Zephyr service excellence, and guaranteed SLA response times.

24/7
IT Support
Always-on managed services
99.9%
Security Uptime
Essential 8 aligned
50%
Cost Reduction
vs internal IT teams
2.3hrs
Response Time
average support SLA

Comprehensive Managed IT Services

From fully managed Zephyr Business to co-managed IT support, we deliver complete managed services that secure, optimise, and scale your IT infrastructure.

Zephyr Business Fully Managed IT

Complete End-to-End IT Management

Comprehensive managed IT service with 24/7 support, security monitoring, compliance alignment, and proactive IT operations management

2.3hrs
Average Response
SLA guarantee

Key Technologies

Microsoft 365AzureHuntress MDRSkyKick BackupMicrosoft Defender

Core Features

  • 24/7 IT support and helpdesk with dedicated SLAs
  • Microsoft Defender and Huntress MDR security monitoring
  • Essential 8 and ISO 27001 compliance enforcement
  • Azure and Microsoft 365 infrastructure management
  • Automated backup and disaster recovery with SkyKick
  • IT asset lifecycle and procurement management

Business Benefits

  • Complete IT outsourcing for business focus
  • Proactive threat detection and incident response
  • Regulatory compliance automation
  • Predictable monthly IT costs

Industry-Specific Managed IT

Tailored managed IT solutions that address the unique compliance requirements, security needs, and operational challenges of your industry.

Healthcare & Aged Care

HIPAA-compliant managed IT with patient data protection and medical system integration

Key Features

  • Privacy Act compliant IT infrastructure
  • Secure telehealth platform management
  • Medical device integration and monitoring
  • Electronic health record system support

Benefits

HIPAA compliance automation40% faster patient careSecure clinical workflows

Legal & Professional Services

Client confidentiality protection with document security and case management integration

Key Features

  • Matter-based file security and access controls
  • Legal document retention and eDiscovery
  • Client portal management and secure sharing
  • Practice management system integration

Benefits

Client confidentiality assurance60% faster document reviewStreamlined legal workflows

Financial Services

APRA-compliant managed IT with fraud detection and financial data protection

Key Features

  • APRA CPS 234 compliance automation
  • Financial transaction monitoring and security
  • Core banking system integration and support
  • Fraud detection and prevention tools

Benefits

Regulatory compliance automationFraud prevention enhancementSecure financial operations

Manufacturing & Engineering

Operational technology integration with secure remote access to engineering systems

Key Features

  • Manufacturing execution system management
  • CAD/engineering application support via AVD
  • IoT device security and monitoring
  • Supply chain system integration

Benefits

Secure remote engineering access50% reduction in site visitsEnhanced operational visibility

The Zephyr Service Excellence Promise

Our managed IT services are delivered through the proven Zephyr framework, ensuring consistent service excellence and measurable business outcomes.

Proactive Monitoring

24/7 system monitoring with automated incident detection and response

Security Operations

Continuous security monitoring with threat intelligence and incident response

Compliance Management

Automated compliance monitoring and reporting for regulatory requirements

User Support

Comprehensive helpdesk support with dedicated SLAs and escalation procedures

Ready for 24/7 Managed IT Excellence?

Join hundreds of Australian businesses who trust Precision IT for managed services that deliver security, compliance, and operational excellence.

Ready to Transform Your IT?

Let's discuss how Precision IT can elevate your business technology