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AUSTRALIAN MANAGED IT LEADER

ZephyrManaged IT ExcellenceAustralian Business IT Leadership

Complete managed IT services or co-managed partnership delivering enterprise-grade security, Essential 8 compliance, and 24/7 operational excellence across Australia.

24/7 SOC Monitoring
Essential 8 Compliance
Co-Managed Options
Complete IT Ownership

Zephyr Architecture

Integrated Managed IT Platform

Zephyr Managed IT Platform
Central Command & Control
24/7 SOC
Security
Essential 8
Compliance
Co-Managed
Partnership
Complete IT
Ownership
Australian Business Focus
Essential 8
ISO 27001
Microsoft
Local SOC
Zephyr Platform Active
Enterprise Ready
Australian Managed IT

Why Every Modern Business Needs Zephyr

The threat landscape, compliance requirements, and operational demands of modern business make professional IT management no longer optional—it's essential.

Cyber Threats Rising

300%

Increase in ransomware attacks targeting Australian businesses in 2024

Compliance Mandates

Essential 8

Now mandatory for government contractors and critical infrastructure

Downtime Costs

$8,662

Average cost per minute of IT downtime for mid-size businesses

IT Skills Gap

67%

Of businesses struggle to find qualified IT security professionals

Three Paths to IT Excellence

Choose from co-managed partnership, complete IT management, or hybrid enterprise solutions tailored to your business structure.

Most Popular Choice

Zephyr Business

Complete Managed IT

Our most popular fully managed IT solution

Small to medium businesses

24/7 End-User Support & Helpdesk
Microsoft 365 Licensing Included
24/7 Security Monitoring & SOC
Essential 8 Compliance Framework
Device Provisioning & Management
IT Asset Lifecycle Management
Onboarding & Offboarding
Proactive IT Maintenance

Zephyr Essentials

Co-Managed IT Partnership

Amplify your internal IT team's capabilities

Businesses with internal IT teams

24/7 Security Monitoring & SOC
Essential 8 Compliance Framework
Advanced Threat Detection & Response
Level 3 IT Support Escalation
Microsoft 365 & Azure Optimization
Backup & Disaster Recovery
Vulnerability Management
Compliance Reporting

Not included:

End-user support
Microsoft licensing
Helpdesk services

Zephyr Enterprise

Hybrid IT Management

Custom licensing with managed services

Large organisations

All Zephyr Business Services
Custom Microsoft Licensing
Multi-Site Management
Department-Specific Policies
Advanced Compliance Controls
Enterprise Security Frameworks
Custom Integration Support
Dedicated Account Management

Zephyr Business

Complete Managed IT

Complete IT Ownership & Accountability

We become your dedicated IT department, taking full responsibility for every aspect of your technology infrastructure. From strategy to execution, helpdesk to security—we own it all.

Full IT Accountability

Single point of responsibility for all technology decisions and outcomes

End-to-End IT Management

Complete lifecycle ownership from strategy through implementation and support

Guaranteed Service Levels

SLA-backed commitments with proactive monitoring and rapid response

Strategic IT Leadership

CTO-level guidance and technology roadmap planning for growth

Complete IT Ownership Framework

Strategic Leadership
IT roadmap planning
Technology assessments
Budget management
Vendor relationships
Operational Excellence
24/7 monitoring & support
Security & compliance
Device management
Software licensing
Service Delivery
End-user helpdesk
Project execution
Change management
Performance reporting
Our Accountability Promise

"We don't just provide services—we own your IT outcomes. Your technology success is our responsibility."

99.9%
Uptime SLA
< 15min
Response Time
24/7
Support Coverage

Zephyr Essentials

Co-Managed IT Partnership

We Don't Replace Your IT Team — We Supercharge Them

Keep your internal IT team focused on innovation and strategic projects while we handle security monitoring, compliance frameworks, and advanced threat protection.

24/7 Security Monitoring

Our SOC watches your environment while your team sleeps

Essential 8 Compliance Framework

Pre-built policies your team can implement and maintain

Level 3 Escalation Support

Complex issues get our senior engineers when needed

Skills Transfer & Training

Enhance your team's capabilities through collaboration

Co-Managed Responsibility Model

Your Internal IT Team Handles
Day-to-day operations
User support
Project delivery
Strategic initiatives
Application management
Business process optimisation
Precision IT Handles
24/7 security monitoring
Threat detection & response
Compliance frameworks
Vulnerability management
Advanced configurations
Incident escalation
Shared Success Outcomes

Enhanced security posture • Improved compliance • Faster incident response • Reduced team burnout • Strategic focus on business growth

Zephyr Enterprise

Hybrid IT Management

Enterprise-Scale IT with Custom Flexibility

Built for large organisations with complex requirements. Get enterprise-grade managed services with custom Microsoft licensing, multi-site management, and dedicated account support.

Multi-Site Management

Centralized IT management across multiple locations and subsidiaries

Custom Microsoft Licensing

Tailored EA agreements and volume licensing optimisation

Department-Specific Policies

Granular security and access controls for different business units

Dedicated Account Management

Senior technical account manager and escalation protocols

Enterprise IT Architecture

Governance & Compliance
Enterprise risk frameworks
Regulatory compliance
Audit & reporting automation
Policy management systems
Multi-Site Operations
Centralized monitoring
Regional service delivery
Cross-site redundancy
Unified management
Custom Integrations
Legacy system bridges
API management
Data synchronization
Workflow automation
Typical Enterprise Outcomes:
40%
IT Cost Reduction
99.9%
Uptime SLA
60%
Faster Deployments

The Zephyr Technical Framework

Built on enterprise-grade foundations with Australian compliance at its core.

Security Architecture

Microsoft Defender for Business
Huntress EDR/MDR Integration
Essential 8 Maturity Framework
Zero Trust Network Access
Fortinet UTM & SDWAN
24/7 SOC Monitoring

Compliance & Governance

ISO 27001 Certified Processes
Australian Privacy Principles
Microsoft Purview DLP
Automated Compliance Reporting
Audit Trail Management
Risk Assessment Frameworks

Operations & Automation

Microsoft Entra ID Management
Intune Device Configuration
SkyKick M365 Backup
Azure Infrastructure Monitoring
Automated Patch Management
Performance Optimization

Ready to Transform Your IT Operations?

Join 100+ happy Australian businesses who trust Zephyr for their managed IT and security needs. Whether you need co-managed partnership or complete IT management, we have the solution.

Start with a Consultation

Speak with our IT experts about your specific requirements

Get a Custom Quote

Receive a tailored Zephyr proposal based on your business needs

Assess Your IT Maturity

Take our quick assessment to find your perfect Zephyr tier

ISO 27001 Certified
Essential 8 Aligned
100+ Happy Clients
8,500+ Protected Users

Ready to Transform Your IT?

Let's discuss how Precision IT can elevate your business technology